Customer Service Apprentice - Oswestry | Oswestry & Newtown

Customer Service Apprentice

Arthurs Motor Group are delighted to be able to offer the opportunity for two exceptional individuals to join our customer service teams in Wrexham and Oswestry.

Ours is a business that not only looks to understand and delight our customers, we aim to exceed their expectations at every opportunity. Customer Service excellence is therefore key to everything that we do in delivering on this key objective.

Working directly with each department throughout the business, this Apprenticeship provides the ideal opportunity for you to develop a detailed understanding of the retail motor sector whilst working towards a Level 2 or Level 3 Customer Service qualification.

About You

We are looking for individuals who:

· Have a genuine desire and passion to work in the motor industry

· Are reliable and dependable, and whom demonstrate a cheerful, positive attitude and a genuine desire to exceed their customers’ expectations

· Are excellent listeners, able to understand customer needs and match them to the right products and services

· Can adapt to the fast-paced and varied nature of a retail environment

· Feel confident contributing ideas and participating in team discussions

· Are comfortable using computer-based systems (full training will be provided)

· Hold a full, clean driving licence

About Us & What We Offer

At Arthurs Motor Group, our customers and our team are at the centre of everything we do. We are proud to offer:

· A forward-thinking and innovative environment within the retail motor sector

· Ongoing support from experienced, award-winning professionals

· A strong commitment to developing your career and in helping you reach your full potential

· A structured apprenticeship pathway with recognised qualifications

· Annual performance-related salary reviews

· 22 days’ holiday plus bank holidays

· A supportive and inclusive workplace where both your professional and personal development are encouraged

· Workplace pension scheme

Apply Now: recruitment@arthursmotorgroup.co.uk

If you are enthusiastic, motivated, and ready to start your customer service career within the retail motor industry, we would love to hear from you.

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Closing Date 30/09/2026

Location Oswestry

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J P Arthur & Sons Limited trading as Arthurs of Newtown, Arthurs of Oswestry and Arthurs of Wrexham is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.

J P Arthur & Sons Limited trading as Arthurs of Newtown, Arthurs of Oswestry and Arthurs of Wrexham is authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration number is 688257 Permitted activities include acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We typically receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.

All calls may be recorded for training, monitoring and quality purposes. Our approved used Cars and Vans may have been previously used as an ex-rental or fleet vehicle and may have been driven by multiple people, or may have been owned by a retail customer, should you wish to verify the previous ownership of the vehicle please speak to our sales team prior to agreeing to purchase the car or van.

All photographs are for illustrative purposes only and may not depict the actual car. Specifications, mileage and prices are subject to change, please contact us to confirm before travelling or a purchase is agreed.

Legal documents on behalf of J P Arthur & Sons Ltd are only legally binding when signed by a Company Director. Any other Document signed by any other individual working within the company will not be legally binding.

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