ARTHURS PEUGEOT CELEBRATES DOUBLE ACHIEVEMENT

ARTHURS PEUGEOT CELEBRATES DOUBLE ACHIEVEMENT.

To achieve the ‘ACE Accreditation’ the Arthurs management team worked alongside aftersales experts from Peugeot UK on a nine month consultancy, coaching and training programme.

The programme covered everything from customer parking and onsite facilities, such as Wi-Fi availability and refreshments, to working in detail with the service team to optimise the standard of their reception and workshop processes.

“The aim,” said Aftersales Manager Philip Corfield, “was to ensure customers receive the best possible experience and value for money when visiting the Arthurs Peugeot dealership in Rhostyllen.

“ACE Accreditation is a UK initiative that Peugeot UK started in 2015. It is driven by an international programme from the PSA Group and this initiative from Peugeot UK ensures a high standard of aftersales services are delivered to customers via their entire network of dealers.”

Philip said the certificate had been personally signed by Stephane Le Guevel, Director General Group PSE and Richard Dyson, Director of Parts and Service.

He added that Arthurs Peugeot’s top 1placement for customer satisfaction from amongst 230 Peugeot dealers was their highest position this year.

“It represents advanced levels of processes as well as our delivery to the customer who completes a questionnaire on their experience of the aftersales service we have delivered.”

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J P Arthur & Sons Limited trading as Arthurs of Newtown, Arthurs of Oswestry and Arthurs of Wrexham is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.

J P Arthur & Sons Limited trading as Arthurs of Newtown, Arthurs of Oswestry and Arthurs of Wrexham is authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration number is 688257 Permitted activities include acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We typically receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.

All calls may be recorded for training, monitoring and quality purposes. Our approved used Cars and Vans may have been previously used as an ex-rental or fleet vehicle and may have been driven by multiple people, or may have been owned by a retail customer, should you wish to verify the previous ownership of the vehicle please speak to our sales team prior to agreeing to purchase the car or van.

All photographs are for illustrative purposes only and may not depict the actual car. Specifications, mileage and prices are subject to change, please contact us to confirm before travelling or a purchase is agreed.

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